Join the Dream Team at Villa Inn & Suites!
We’re looking for a reliable, people-focused Assistant Manager to help keep daily operations running smoothly at our hotel. If you naturally step in where needed, enjoy supporting both guests and staff, and thrive in a fast-paced environment, we’d love to meet you.

About the Role

As Assistant Manager, you’ll work closely with hotel management across multiple departments to ensure an exceptional experience for both guests and team members. This is a hands-on support role that requires strong communication, organization, and leadership skills. This role begins immediately and primarily covers a maternity leave for all 2027 months; however possibility of extension or moving within the team after the term is over is strongly possible.

Responsibilities

• Support day-to-day hotel operations
• Assist guests with questions, concerns, and requests
• Assist with inventory, room supplies, food & other hotel needs
• Help coordinate staff and maintain smooth workflow between departments
• Ensure excellent customer service standards are met
• Assist with scheduling, team communication, and operational tasks
• Assist with training and support of the team
• Step in where needed to support management and staff
• Help maintain a welcoming, professional hotel environment

What We’re Looking For

• 100% bilingual
• Possess G2 or G license
• Puts guest satisfaction above all else
• Positive attitude & team-first mindset
• Strong communication & problem-solving skills
• Ability to multitask & stay organized
• Customer service or hospitality experience preferred
• Flexible, honest & dependable
• Comfortable working occasional weekends

Perks & Benefits

• Competitive salary
• Complimentary breakfast
• Best Western employee & friends & family discounts
• Opportunity for occasional tourism-related trips
• Celebrations, team appreciation events, and flexibility
• A collaborative, supportive workplace in a brand-new hotel environment

If this sounds like you.... Send your resume to Ashley or Natalie at manager@hearstvilla.ca